F.A.Q. (Frequently Asked Questions)
Here are the answers to the most common queries that the Student Services team have answered recently:
1. How can I enrol in a course?
2. Do you offer an instalment payment plan for fees?
3. How does your Distance Learning Programme work?
4. How can I contact my tutor?
5. How does your home study Junior and Leaving Certificate programme work?
6. What are the technical requirements to take an online course?
7. Do I need cyber security software on my device?
8. Are your courses accessible for users with disabilities?
9. Are your courses semester based?
10. How quickly can I complete my course?
11. May I take more than one course at a time?
12. How do I get my course materials?
13. Is there interaction with any other students?
14. Is Kilroy's College government approved?
15. What is a QQI Award?
16. What QQI courses do you offer?
17. Are there any academic pre-entry requirements for your QQI courses?
18. Are there any pre-entry requirements for a Kilroy's College diploma course?
19. Is a Kilroy's College diploma recognised and on the NFQ?
20. Will the Diploma help me to enhance my career?
21. Can I get funding to study at Kilroy's College?
22. Can I extend my course limit date?
23. What happens if I need to cancel my course for some reason?
24. Can I transfer onto a different course?
25. Do your past students get a loyalty discount off fees?
1. How can I enrol in a course?
4 Ways to Enrol
- Online at www.kilroyscollege.ie - just select your course and click through the enrolment steps online (you will need to have a credit or debit card to hand).
- By phone - please call (01) 639 4660 and the Admissions team would be happy to process your enrolment (you will need to have a credit/debit card to hand).
- By post - please download an enrolment form and post back to the College with your preferred payment (cheque or postal order). No stamp required - just return the form to Kilroy's College, Wentworth House, Grand Canal Street Lower, FREEPOST, Dublin 2, D02 Y9703.
- By bank transfer - please contact the Accounts team for details by email to accounts@kilroyscollege.ie.
2. Do you offer an instalment payment plan for fees?
Yes - please contact Admissions for full details of all instalment payment plans by email at info@kilroyscollege.ie.
3. How does your Distance Learning Programme work?
Once enrolled in your chosen course, you will be assigned a personal tutor for the duration of your course. You study the course from home and each programme has been designed to be self-paced within a set time limit. In this way you can easily schedule your study to fit around your work and life plans.
There are no classes to attend and students are assessed continually by their tutors by their written coursework. So there is no need to travel.
Our online IT programmes offer in-programme 24/7 technical support in place of a personal tutor.
4. How can I contact my tutor?
Tutors can be reached 24/7 by private email with any query on coursework or assignments.
A tutor's main aim is to help you enjoy your learning experience and to successfully complete your course. Your tutor will:
- Help you understand the course content
- Assess your progress on the course through assignments
- Provide you with written feedback on your assignments
- Answer any course-related queries and assist you with any challenges.
In addition, the Student Services team at the College will help you with any administrative issues along the way. They can be reached by phone (01) 639 4660 during office hours or by email to studentservices@kilroyscollege.ie.
5. How does your home study Junior and Leaving Certificate programme work?
Full details of these programmes can be read Back to top
6. What are the technical requirements to take an online course?
Internet access, an email account and your preferred device - either desktop, tablet or mobile. We would not recommend using a mobile as the smaller screen size may hinder your enjoyment and access to the learning materials.
7. Do I need cyber security software on my device?
We would always strongly recommend that you install cyber security software on your device regardless of whether you enrol in one of our online courses or not. This will give you peace of mind online and added security from Internet threats.
8. Are your courses accessible for users with disabilities?
We are constantly working to make our courses accessible to all. Please let us know if you have any specific requirements before you enrol.
9. Are your courses semester based?
No - the College is open all year round and each course is self-paced within a course time limit. Details of course time limits can be found on our website or please email studentservices@kilroyscollege.ie for further information.
10. How quickly can I complete my course?
As quickly as your schedule allows within reason! If you contact Student Services once you have enrolled, we can help you to draw up a study and work plan to that will fit your time frame.
Each course would contain minimum time effort guidelines and please contact Student Services for further information on these by email to info@kilroyscollege.ie.
11. May I take more than one course at a time?
You can enrol in more than one course at a time but we would recommend that you work through and complete one course before you commence the next course.
12. How do I get my course materials?
Upon enrolment you will receive a confirmation email from our Admissions team with your unique student number and details of your enrolment.
You will receive a hard copy of the coursework in your enrolment pack by courier shortly after your enrolment, together with your course invoice and or receipt.
Some of our diploma and QQI courses are also available to be studies online and you will be sent instructions on how to create an online account upon enrolment. Any queries should be addressed to our Online Co-ordinator by email to online@kilroyscollege.ie.
IT Online Courses
If you have enrolled in an IT online course you will receive an email with a username and password and written instructions on how to access your course from our IT team.
13. Is there interaction with any other students?
Yes - there is a secure, closed forum in our Online Campus and some courses also run a closed Facebook group where students exchange tips and ideas. The College Twitter account is also a good place to hang out and we also advertise special offers and job vacancies there!
14. Is Kilroy's College government approved?
Yes - we are government approved, for our QQI awards.
15. What is a QQI Award?
Quality and Qualifications Ireland (QQI) is a state agency established by the Quality Assurance and Qualifications (Education and Training) Act 2012.
QQI is an amalgamation of the previously operational Further Education and Training Awards Council (FETAC); the Higher Education and Training Awards Council (HETAC); the Irish Universities Quality Board (IUQB) and the National Qualifications Authority of Ireland (NQAI).
QQI are responsible for a number of areas including:
- Developing of awards and standards
- Validating Education and Training programmes
- Reviewing providers of education and training
- Maintaining the National Framework of Qualifications (NFQ)
- Authorising the use of the International Education Mark
- Developing Quality Assurance
- Facilitating Qualifications Recognition.
In the area of qualifications, they are responsible for maintaining the ten-level NFQ (National Framework of Qualifications).
16. What QQI courses do you offer?
We currently deliver some QQI Level 6 minor award programmes in Childcare.
All the QQI awards are recognised on the National Framework of Qualifications in Ireland, UK and Europe. These awards are also recognised Internationally. A full list of our distance learning QQI Level 6 childcare courses can be found on our website.
17. Are there any academic pre-entry requirements for your QQI courses?
Yes - the Level 6 QQI courses would have a minimum pre-entry requirement of either QQI Level 5 in the same discipline, or Leaving Certificate (or equivalent), or relevant life/work experience.
18. Are there any pre-entry requirements for a Kilroy's College diploma course?
No - just an interest in the subject is required and a desire to learn and enhance your knowledge.
19. Is a Kilroy's College diploma recognised and on the NFQ?
Our in-house Diploma is not on the NFQ. However, the diploma is recognised as proof of study and for some subjects, can be used as a micro-credential for Continuing Professional Development (CPD). Many of our mature students have successfully used our Diploma as a means to gain entry into a third level course in the UK and in Ireland.
20. Will the Diploma help me to enhance my career?
Yes - any form of additional learning will add value to your CV and to your profile. Many of our lifestyle courses such as Dog Grooming, Beauty Therapy, Nail Technician and Make-Up Artistry, have led to successful careers.
21. Can I get funding to study at Kilroy's College?
Yes - we have had many students who have been in receipt of a grant. Jobseekers, who meet the requirements for FÁS funding, may be able to avail of funding for their course fees. Please contact your Local Employment Services (LES) officer for details.
In some cases, the Department of Social Welfare would also partially fund courses.
Occasionally employers fund courses fully or partially.
Local Charitable Organisations may also assist with fee contributions, if approached.
22. Can I extend my course limit date?
Yes - if you contact the College in writing before your course expires we will send you an extension request form for approval by the Director of Studies. There is no charge for this service.
If your course has already expired the Director of Studies will still consider your request, but if granted an extension, there will be a levy of €75 applied to re-activate your student account.
23. What happens if I need to cancel my course for some reason?
If you cancel your course in writing within 10 working days of enrolment you will get a full refund of course fees, less an administration charge of €75 per course.
24. Can I transfer onto a different course?
Consideration will be given to any request to transfer onto a different course by the Director of Studies on an individual basis. If facilitated, there will be an administration charge of €75 applied and there may also be an adjustment of fees due if there is a difference between the course fees.
25. Do your past students get a loyalty discount off fees?
Yes - our past students are sent a voucher for a 15% discount off further study with their certificate once they have successfully completed their course.
